Frequently Asked Questions
Everything you need to know about your Global Market beauty experience.
How long does international shipping take?
Standard international shipping typically takes 7-14 business days. Express options are available at checkout if you need your beauty essentials sooner.
Are your beauty products authentic and cruelty-free?
Yes, Global Market only sources 100% authentic products directly from authorized distributors. We prioritize brands that adhere to cruelty-free and ethical manufacturing standards.
What is your return policy for opened cosmetics?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer samples with every order?
We love letting you try new things! Most orders include 2-3 complimentary samples of our latest skincare or makeup arrivals, subject to availability.